Frequently Asked Questions
Everything you need to know about your 40nine timepiece.
What materials are used in 40nine watches?
Our watches are crafted with high-quality silicone straps, durable polycarbonate cases, and reliable Japanese quartz movements to ensure both comfort and precision.
Are 40nine watches water-resistant?
Yes, most 40nine models are water-resistant up to 50 meters (5 ATM), making them suitable for showering and swimming, though we recommend avoiding deep-sea diving.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by destination but generally take 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please contact our support team to initiate a return authorization.
Do the watches come with a warranty?
Every 40nine watch comes with a 2-year limited warranty covering manufacturing defects in the movement, hands, and dial.
How do I change the battery in my watch?
While batteries can be replaced by a local jeweler, we recommend sending your watch to an authorized service center to ensure the water-resistance seal remains intact.